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GetOn Essential Employee Behavioral Skills (EES01)


Description


Behavioral skills refer to the non-technical skills that influence how individuals interact with others and manage their own behavior in various situations. These skills typically include communication, teamwork, problem-solving, adaptability, emotional intelligence, and conflict resolution. Developing strong behavioral skills can enhance workplace dynamics and improve overall performance by fostering better relationships and collaboration among team members. Training and practice in these areas can lead to personal growth and a more positive work environment.
Content
  • Module 1: Self-Awareness and Goal Setting
  • 1.1. Self-awareness
  • Self-Reflection Activity: Discovering Who I Am
  • 1.2. Goal Setting
  • 1.2.1. Step 1 - Set goals
  • 1.2.2. Step 2 - Prioritise tasks and activities
  • 1.2.3. Step 3 - Drawing up plans and schedules
  • 1.2.4. Step 4 - Carry out tasks and activities
  • Activity: Check Your Knowledge
  • Module 2: Communication and Collaboration
  • 2.1. What is Workplace Communication?
  • 2.2. Team Work
  • 2.3. Knowledge Sharing
  • 2.4. Developing Cultural Competence
  • 2.5. Establishing Connections in Diverse Teams
  • 2.6. Effective Presentation Skills
  • Module 3: Leadership Skills
  • 3.1. The Attributes of a Leader
  • 3.2. Three Leadership Theories
  • 3.3. Basic Leadership Styles
  • 3.4. Five Typical Patterns of Leadership Behavior
  • 3.5. When to Adjust Your Leadership Style
  • Activity - Select Your Leadership Style
  • Module 4: Problem-Solving & Adaptability
  • Pre-Module Reflection: Your Problem-Solving Experience
  • 4.1. The Role of Problem-Solving in the Workplace
  • 4.2. Critical Thinking & Problem-Solving
  • 4.3. Time Management and Adaptability
  • 4. Activity: Check Your Knowledge
  • Module 5: Professionalism and Growth Mindset
  • 5.1. Conflict Resolution In The Workplace
  • 5.2. Growth Mindset
  • 5.3. Importance of Proactive and Initiative Driven Employee's
  • 5.4. Professionalism and Work Ethic
  • Activity: Check Your Knowledge
  • Module 6: Emotional Intelligence
  • Module 7: Introduction to Cyber Security in the Workplace
  • Course Feedback Survey
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever
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